DefensiveDriving Com
www.defensivedriving.com
DefensiveDriving Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DefensiveDriving Com has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Website. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
DefensiveDriving Com Media
Anonymous
PATHETIC
They suck you in with 25$ seeming cheap, then to send you the certificate on time they want 35$ extra for "priority shipping" ABSOLUTE ***. They are intentionally price gauging you. If you dont pay the premium shipping they take many weeks to send you the certificate and then you dont have it in time to take to court. This company is disgusting. Do not use this company. Find someone else with a better reputation. They suck you in with 25$ seeming cheap, then to send you the certificate on time they want 35$ extra for "priority shipping" ABSOLUTE ***. They are intentionally price gauging you. If you dont pay the premium shipping they take many weeks to send you the certificate and then you dont have it in time to take to court. This company is disgusting. Do not use this company. Find someone else with a better reputation.
Reason of review:
Pricing issue
Anonymous
Guaranteed ticket dismissal - certificate not received
They don't show 7-10 business days for delivery of completion certificate. Meanwhile I miss the court date and have to ask for a Just cause hearing. All because I didn't receive my certificate. It's now over the 19 days. Let two messages for a callback in their customer service line. THEY DIdnt STAND UP TO THEIR GUARANTEE. I have to show the judge why I didn't get my certificate. They said I could pay $35 addl to get another copy overnighted. REALLY!
Reason of review:
Problem with delivery
Anonymous
Houston, Texas
WORST DEFENSIVE DRIVING COURSE EVER
they force you to take "breaks" and not let you work the entire course as much as you want , when you want. They have a time on anything so if you even walk away from your computer for a second it counts against you & then before you know if you miss 12 questions they terminate you from the course & don't let you back in! IVE NEVER HAD THIS PROBLEM WITH DEFESIVE DRIVING IN THE PAST. THEY TOOK MY $25 AND HUSTLED ME. All they want is your money and nothing else. Look for another website don't ever use this website it is the worst!!!
Loss:
$25
Cons:
- No empathy
- Customer service when i called
- Way the course was designed
Reason of review:
WORST COURSE AND CUSTOMER SERVICE EVER
Preferred solution: Full refund
1 comment
Anonymous
DefensiveDriving Com - Course Review
DO NOT take this course! They *** you with a falsely advertising with no specified fine print ANYWHERE! for getting your ticket dissmissed and if not a refund of $250 toward unpaid ticket..they make you wait on paying your fine and you will end up paying a late fee..I am a NJ driver and when I called to complain or get my ticket refund they say it's only for Texas drivers not the other states they allow to take this course..I told them it implies it's for everyone since nowhere does it state and I mean NOWHERE! that it's only for Texas drivers..i tell them I will be writting a true unsatisfactory testimony on their page and the reps response is they don't care for it will just be taken down. they will give you the run around and you'll be conned into their course for false advertisement
Reason of review:
Problems with payment
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DefensiveDriving Com
You've taken multiple defensive driving courses ? Maybe you should take the bus.